ASA-Michigan
P.O. Box 10099
Lansing, Michigan 48901-0099

(517) 484-2950 • (800) 451-2726
Fax: (517) 484-4950
in...@asamichigan.com
 
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Code of Ethics

To Our Customers, We Promise:

    • To perform high-quality, professional diagnosis, service and repair, employing the best available personnel and using state-of-the-industry equipment and quality parts.
    • To offer valid written estimates, keeping the customer aware of changes in the repair process.
    • To conform to all applicable state and local laws.
    • To maintain a sense of personal obligation to our customers.
    • To maintain methods to resolve customer complaints.

To Our Employees We Promise:

    • To encourage ongoing training.
    • To be personally committed to a quality repair environment.
    • To manage our businesses in a professional, informed manner.

To the Automotive Industry We Promise:

    • To uphold the highest standards of our industry.
    • To attempt to correct abuses within our automotive community.
    • To be aware and proactive in response to changing technology and legislation.
 

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