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REPAIRERS RATE INSURANCE CARRIERS
ON OVERALL CLAIM HANDLING
December 2009
| RANK |
INSURANCE CARRIER |
Average Score* |
| 1 |
Auto Owner's |
8.527027 |
| 2 |
State Farm |
8.273973 |
| 3 |
MEEMIC |
8.000000 |
| 4 |
Farm Bureau |
7.652778 |
| 5 |
Frankenmuth Mutual |
7.57971 |
| 6 |
AAA |
7.324324 |
| 7 |
Citizen's |
7.121622 |
| 8 |
Grange |
6.698413 |
| 9 |
GMAC |
6.382353 |
| 10 |
Allstate |
6.328767 |
| 11 |
Esurance |
5.677419 |
| 12 |
AIG |
5.603175 |
| 13 |
Liberty Mutual |
5.575758 |
| 14 |
Farmer's |
5.464789 |
| 15 |
21st Century** |
5.038462 |
| 16 |
GEICO |
4.93462 |
| 17 |
Titan** |
4.821429 |
| 18 |
Nationwide |
4.746032 |
| 19 |
Progressive |
4.73913 |
*-Out of a Possible "10"
**-Lower than average response scores |
December 2008
| RANK |
INSURANCE CARRIER |
| 1 |
Auto Owner's |
| 2 |
Titan* |
| 3 |
State Farm |
| 4 |
Nationwide |
| 5 |
MEEMIC |
| 6 |
Farm Bureau |
| 7 |
GEICO |
| 8 |
Frankenmuth Mutual |
| 9 |
AIG |
| 10 |
Citizen's |
| 11 |
AAA |
| 12 |
Farmer's |
| 13 |
GMAC |
| 14 |
Allstate |
| 15 |
Esurance |
| 16 |
Liberty Mutual |
| 17 |
Progressive |
| 18 |
Grange |
| 19 |
21st Century* |
| * - Slightly lower than average response ratio |
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